Operational Technology Services

At Volpe Services, we offer comprehensive Operational Technology Services (OTS) designed to optimize your IT infrastructure and ensure business continuity. From proactive network management, cybersecurity, and cloud solutions to 24/7 support and disaster recovery planning, our team provides tailored solutions to meet your specific needs. With a focus on reliability, security, and efficiency, we empower your business to thrive in today’s competitive environment. Let us handle your IT management so you can focus on what you do best – growing your business. Contact us today to discover how we can support your success!

Network and Infrastructure Management

  • Network Monitoring: Our continuous monitoring of network performance allows us to detect and resolve issues before they cause downtime.
  • Infrastructure Setup and Management: We can lead the design, implementation, and management of servers, networks, and other IT infrastructure.
  • Cloud Services: Implementation and management of cloud infrastructure, including cloud storage, cloud computing resources, and hybrid cloud solutions.

Cybersecurity Services

  • Threat Detection and Response: We provide monitoring and response to security threats, including malware, ransomware, and phishing attacks.
  • Firewall Management: Our team will install and manage firewalls to protect your networks from unauthorized access.
  • Data Encryption: Implementing encryption methods to protect sensitive data.
  • Security Audits: We can plan and execute security assessments and audits to identify and mitigate vulnerabilities.

Data Backup and Disaster Recovery

  • Data Backup Solutions: We will perform regularly scheduled automated, secure backup of your critical data to prevent data loss.
  • Disaster Recovery Planning: We can create and manage disaster recovery plans to ensure business continuity in case of data loss or other catastrophic events.
  • Data Restoration: Efficient data recovery processes to restore lost or corrupted data.

Helpdesk and Technical Support

  • 24/7 IT Support: Round-the-clock technical support for end-users, resolving issues like software bugs, hardware malfunctions, and connectivity problems.
  • Remote Support: Using industry-leading tools, we provide remote assistance to solve IT issues without the need for on-site visits.
  • On-Site Support: If needed, we will dispatch qualified technicians to your location to resolve more complex and critical issues.

IT Consulting and Strategy

  • IT Assessment and Planning: Our industry and business experience allows us to partner with our clients to assess their current IT infrastructure requirements and provide strategic recommendations for improvements.
  • Technology Roadmap Development: We partner with our clients to develop long-term IT strategies aligned with their business goals.
  • Vendor Management: We can step in and manage the relationships with hardware, software, and service vendors on your behalf to ensure the best deals and support.

Cloud Services Management

  • Cloud Migration: We work with businesses to assess the benefits of moving their infrastructure, applications, and data to the cloud, and execute the movement to the cloud.
  • SaaS Management: Managing Software as a Service (SaaS) applications used by our clients.
  • Cloud Cost Management: We continuously monitor and optimize cloud usage to control costs for our clients.

Compliance and Regulatory Services

  • Compliance Management: We help ensure that your IT systems comply with relevant regulations and industry standards, such as GDPR, HIPAA, or PCI-DSS.
  • Audit Support: We have significant experience assisting with IT-related audits to ensure that compliance is maintained.

Managed Communication Services

  • VoIP Services: We can implement, monitor, and support Voice over IP (VoIP) phone systems for reliable business communication.
  • Collaboration Tools Management: We help set up and manage tools like Microsoft Teams, Slack, or Zoom on a regular basis for our clients.

Managed Hardware Services

  • Hardware Procurement: We can lead the requirements gathering, sourcing, and purchasing of IT hardware tailored to your business needs.
  • Hardware Maintenance: Using remote management tools, we provide regular maintenance and updates to ensure hardware reliability and performance.
  • Asset Management: Tracking and managing IT assets, including lifecycle management.

Business Continuity and Risk Management

  • Business Continuity Planning: We can help you develop strategies to ensure that your critical business functions can continue during and after a disaster.
  • Risk Management: We are highly skilled in identifying potential risks to your IT and business systems and developing strategies to mitigate them.

We provide these services at a very reasonable rate to help our clients focus on their core activities while ensuring that their IT needs are professionally managed, secure, and up to date.

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Questions welcomed!